Transforming Financial Operations: How a Multinational Bank Overcame Legacy Challenges with Newgen’s Low Code Automation

Introduction:

  • The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets.

Day-to-Day Challenges Faced by the Bank:

  • Inefficient and outdated legacy systems
  • Sluggish deployment cycles, spanning months
  • Complex change management process
  • Lack of visibility and standardization
  • Suboptimal user experience and interface
  • Limited reporting capabilities
  • No tracking mechanism
  • High dependency on IT
  • Weak integration

How Newgen Helped:

  • To overcome these existing challenges, the bank chose Newgen as its technology partner and modernized its operations across various critical financial processes.

Key Highlights of the Implemented Solution:

  • Low code automation framework, enabling rapid deployment and changes
  • An intuitive user interface
  • Automated e-mail notifications and alerts
  • 360-degree view of each deal, offering detailed insights to users
  • Functionalities to smoothly create and automate processes
  • Comprehensive audit and compliance capabilities

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