Transforming Financial Operations: How a Multinational Bank Overcame Legacy Challenges with Newgen’s Low Code Automation
Introduction:
- The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets.
Day-to-Day Challenges Faced by the Bank:
- Inefficient and outdated legacy systems
- Sluggish deployment cycles, spanning months
- Complex change management process
- Lack of visibility and standardization
- Suboptimal user experience and interface
- Limited reporting capabilities
- No tracking mechanism
- High dependency on IT
- Weak integration
How Newgen Helped:
- To overcome these existing challenges, the bank chose Newgen as its technology partner and modernized its operations across various critical financial processes.
Key Highlights of the Implemented Solution:
- Low code automation framework, enabling rapid deployment and changes
- An intuitive user interface
- Automated e-mail notifications and alerts
- 360-degree view of each deal, offering detailed insights to users
- Functionalities to smoothly create and automate processes
- Comprehensive audit and compliance capabilities
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