How a Dubai-Based Conglomerate Transformed Accounts Payable with Newgen’s Automation Suite

Introduction: The client is a privately held Dubai-based conglomerate and has its operations and assets spread across the UAE. It operates across different lines of business, including real estate, hospitality, retail, food and beverages (F&B), leisure, healthcare, and entertainment. Challenges Faced: Difficulty in tracking incomplete applications and generating reports Disjointed systems Long processing cycle times...

Revolutionizing Insurance Claims: How a Leading U.S. Insurer Transformed Document Management with Newgen

Introduction: Our client is the largest publicly traded property and casualty insurance company in the United States and a constituent of the Dow Jones Industrial Average. They offer a wide range of insurance products, encompassing auto, property, and commercial lines. The client handles complex, multi-decade injury and environmental claims, often involving multiple parties, predominantly reliant on...

Transforming Financial Operations: How a Multinational Bank Overcame Legacy Challenges with Newgen’s Low Code Automation

Introduction: The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets. Day-to-Day Challenges Faced by the Bank: Inefficient and outdated legacy systems Sluggish deployment cycles, spanning months Complex change management process Lack of visibility and standardization Suboptimal user experience and interface Limited...

KD Hospital Hit by Ransomware Attack, Hackers Demand $70,000

Introduction: Overview of the Incident: KD Hospital in Gujarat was targeted by a ransomware attack on May 13, 2023, leading to the encryption of critical data, including patient records and CCTV footage. Hackers demanded a $70,000 ransom in bitcoins for decrypting the data. Incident Details: Impact on Hospital Operations: Although the hospital’s online systems were...