Author: siliconcomputech.com
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How a Dubai-Based Conglomerate Transformed Accounts Payable...
Continue ReadingIntroduction:
- The client is a privately held Dubai-based conglomerate and has its operations and assets spread across the UAE. It operates across different lines of business, including real estate, hospitality, retail, food and beverages (F&B), leisure, healthcare, and entertainment.
Challenges Faced:
- Difficulty in tracking incomplete applications and generating reports
- Disjointed systems
- Long processing cycle times
- Lack of visibility and control in the process
- Difficulty in tracking incomplete applications and generating reports
How Newgen Helped:
The implemented suite, encompassing Newgen’s intelligent process automation (BPM) and robotic process automation (RPA) framework streamlined the complete process. The client could seamlessly replicate human actions and automate repetitive tasks through the deployment of software bots, without modifying the existing infrastructure and systems. Also, the implementation enabled the client to interact with different systems in the backend for processing invoices, from purchase requests to purchase orders.
Key Achievements:
- 50% Reduction in Process Cycle Times
- 27% Reduction in Exception Handling
- Dynamic Queue and Workflow Management
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All within an integrated framework
Introduction: The client is a privately held Dubai-based conglomerate and has its operations and assets spread across the UAE. It operates across different lines of business, including real estate, hospitality, retail, food and beverages (F&B), leisure, healthcare, and entertainment. Challenges Faced: Difficulty in tracking incomplete applications and generating reports Disjointed systems Long processing cycle times...
Introduction: Our client is the largest publicly traded property and casualty insurance company in the United States and a constituent of the Dow Jones Industrial Average. They offer a wide range of insurance products, encompassing auto, property, and commercial lines. The client handles complex, multi-decade injury and environmental claims, often involving multiple parties, predominantly reliant on...
Introduction: The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets. Day-to-Day Challenges Faced by the Bank: Inefficient and outdated legacy systems Sluggish deployment cycles, spanning months Complex change management process Lack of visibility and standardization Suboptimal user experience and interface Limited...- 1
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Revolutionizing Insurance Claims: How a Leading U.S....
Continue ReadingIntroduction:
- Our client is the largest publicly traded property and casualty insurance company in the United States and a constituent of the Dow Jones Industrial Average. They offer a wide range of insurance products, encompassing auto, property, and commercial lines. The client handles complex, multi-decade injury and environmental claims, often involving multiple parties, predominantly reliant on paper records. To improve efficiency, they wanted to digitize half a million claims across North American offices, enhance document retrieval, cut real estate expenses, and implement a centralized document management system. Seamless collaboration across teams and lines of business was crucial to see a digital transformation in insurance.
How Newgen Made a Difference:
- Newgen, in collaboration with Team Infosys, orchestrated a transformative digital overhaul by embracing the Agile Kanban methodology in the implementation of Newgen’s contextual content service (ECM platform). This comprehensive approach involved a meticulous assessment of document types and quantities within the specified scope, resulting in the successful digitization and upload of approximately half a million documents, equivalent to about 20 million pages.
- Read the complete success story to gain detailed insights into how the client availed various other business benefits in the automation in insurance, including significant cost reduction, enhanced data security, and better access control over processes.
Let's Connect Over A Call
All within an integrated framework
Introduction: The client is a privately held Dubai-based conglomerate and has its operations and assets spread across the UAE. It operates across different lines of business, including real estate, hospitality, retail, food and beverages (F&B), leisure, healthcare, and entertainment. Challenges Faced: Difficulty in tracking incomplete applications and generating reports Disjointed systems Long processing cycle times...
Introduction: Our client is the largest publicly traded property and casualty insurance company in the United States and a constituent of the Dow Jones Industrial Average. They offer a wide range of insurance products, encompassing auto, property, and commercial lines. The client handles complex, multi-decade injury and environmental claims, often involving multiple parties, predominantly reliant on...
Introduction: The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets. Day-to-Day Challenges Faced by the Bank: Inefficient and outdated legacy systems Sluggish deployment cycles, spanning months Complex change management process Lack of visibility and standardization Suboptimal user experience and interface Limited...- 1
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Transforming Financial Operations: How a Multinational Bank...
Continue ReadingIntroduction:
- The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets.
Day-to-Day Challenges Faced by the Bank:
- Inefficient and outdated legacy systems
- Sluggish deployment cycles, spanning months
- Complex change management process
- Lack of visibility and standardization
- Suboptimal user experience and interface
- Limited reporting capabilities
- No tracking mechanism
- High dependency on IT
- Weak integration
How Newgen Helped:
- To overcome these existing challenges, the bank chose Newgen as its technology partner and modernized its operations across various critical financial processes.
Key Highlights of the Implemented Solution:
- Low code automation framework, enabling rapid deployment and changes
- An intuitive user interface
- Automated e-mail notifications and alerts
- 360-degree view of each deal, offering detailed insights to users
- Functionalities to smoothly create and automate processes
- Comprehensive audit and compliance capabilities
Let's Connect Over A Call
All within an integrated framework
Introduction: The client is a privately held Dubai-based conglomerate and has its operations and assets spread across the UAE. It operates across different lines of business, including real estate, hospitality, retail, food and beverages (F&B), leisure, healthcare, and entertainment. Challenges Faced: Difficulty in tracking incomplete applications and generating reports Disjointed systems Long processing cycle times...
Introduction: Our client is the largest publicly traded property and casualty insurance company in the United States and a constituent of the Dow Jones Industrial Average. They offer a wide range of insurance products, encompassing auto, property, and commercial lines. The client handles complex, multi-decade injury and environmental claims, often involving multiple parties, predominantly reliant on...
Introduction: The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets. Day-to-Day Challenges Faced by the Bank: Inefficient and outdated legacy systems Sluggish deployment cycles, spanning months Complex change management process Lack of visibility and standardization Suboptimal user experience and interface Limited...- 1
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KD Hospital Hit by Ransomware Attack, Hackers...
Continue ReadingIntroduction:
- Overview of the Incident: KD Hospital in Gujarat was targeted by a ransomware attack on May 13, 2023, leading to the encryption of critical data, including patient records and CCTV footage. Hackers demanded a $70,000 ransom in bitcoins for decrypting the data.
Incident Details:
- Impact on Hospital Operations: Although the hospital’s online systems were temporarily affected, manual operations continued, and healthcare services remained unaffected. The hospital has since restored its servers, adding an extra backup server for future protection.
- Ongoing Investigation: The National Forensic Sciences University (NFSU) and cybercrime police are currently investigating the attack. An audit report is expected to identify system vulnerabilities and guide necessary IT infrastructure updates.
Legal Actions:
- Filing of FIR: An FIR was filed under IPC sections 384 and 511, along with IT Act sections 43 and 66, based on a complaint from the hospital’s IT official. The FIR aims to hold the perpetrators accountable and deter future attacks.
Ransom Demand and Response:
- Hackers’ Communication: The attackers instructed the hospital to contact them via email for data decryption. They initially demanded a $70,000 ransom in bitcoins, with a potential for negotiation indicated in a subsequent email.
- Hospital’s Response: KD Hospital is working with law enforcement and cybersecurity experts to address the attack, with no immediate indication that the ransom has been paid.
Lessons for Healthcare Organizations:
- Cybersecurity Vulnerabilities in Healthcare: The attack highlights the susceptibility of healthcare institutions to ransomware due to their reliance on digital records and the sensitivity of the data they manage.
Protective Measures:
- Strengthen Cybersecurity Protocols: Implement multi-factor authentication, regular software updates, and strong encryption methods.
- Backup and Disaster Recovery: Ensure that robust backup systems are in place to recover data in case of an attack.
- Employee Training: Educate staff about cybersecurity risks and safe online practices to minimize human error.
Conclusion:
- Proactive Cybersecurity: Healthcare organizations must adopt comprehensive cybersecurity measures to protect against ransomware and other cyber threats, ensuring the continuity of critical healthcare services.
Secure Your Healthcare Organization Today
Protect Your Patients, Data, and Operations with Expert Cybersecurity Solutions from Silicon Computech
Introduction: The client is a privately held Dubai-based conglomerate and has its operations and assets spread across the UAE. It operates across different lines of business, including real estate, hospitality, retail, food and beverages (F&B), leisure, healthcare, and entertainment. Challenges Faced: Difficulty in tracking incomplete applications and generating reports Disjointed systems Long processing cycle times...
Introduction: Our client is the largest publicly traded property and casualty insurance company in the United States and a constituent of the Dow Jones Industrial Average. They offer a wide range of insurance products, encompassing auto, property, and commercial lines. The client handles complex, multi-decade injury and environmental claims, often involving multiple parties, predominantly reliant on...
Introduction: The client is a multinational banking and financial services group with 150+ years of experience in some of the world’s most dynamic markets. Day-to-Day Challenges Faced by the Bank: Inefficient and outdated legacy systems Sluggish deployment cycles, spanning months Complex change management process Lack of visibility and standardization Suboptimal user experience and interface Limited...- 1
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